Privacy Policy

Last updated: January 11, 2026

OU%O (hereinafter “we”, “us” or “our”) operates this website and the associated online shop. The shop is hosted on the e-commerce platform Shopify. In this Privacy Policy, we explain how we collect, use and protect personal data when you visit our website, use our services or place an order.

1. Collection of Personal Data

Personal data refers to information that can be used to identify an individual. We may process the following data in particular:

Name, billing and shipping address
Phone number and email address
Payment information and transaction details
Order and purchase history
Content of support inquiries
Technical data such as IP address, browser type, device information and access times

2. How We Collect Data

We collect personal data:

directly from you, e.g. when placing orders or making inquiries
automatically when using our website (e.g. via cookies)
through service providers such as payment or shipping providers

3. Purpose of Data Processing

We use personal data in particular for:

processing orders and payments
shipping and customer service
providing and improving our services
communication with customers
marketing and information about our products (optional)
security and fraud prevention
compliance with legal obligations

4. Sharing of Data

We only share personal data where necessary for operating our shop, in particular with:

Shopify as hosting and shop platform
payment service providers
shipping and logistics companies
technical service providers and analytics providers

Data is shared only to the extent necessary or based on legal requirements.

5. Shopify

Our online shop is operated by Shopify Inc., which provides the e-commerce platform and may process personal data on our behalf. Data may also be processed outside Switzerland or the European Union.

For more information:
https://privacy.shopify.com

6. Cookies

Our website uses cookies and similar technologies to provide functionality, analyze usage and improve the user experience. You can restrict or disable cookies through your browser settings.

7. External Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Children’s Data

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

9. Data Security and Retention

We implement appropriate technical and organizational measures to protect personal data. Data is retained only as long as necessary for the respective purposes or as required by law.

10. Your Rights

Depending on applicable data protection laws, you may have the following rights:

access to stored data
correction of inaccurate data
deletion of personal data
restriction of processing
data portability
withdrawal of consent

You may contact us at any time to exercise your rights.

11. International Data Transfers

Personal data may be transferred to countries outside Switzerland or the EU. In such cases, we ensure an adequate level of data protection through appropriate safeguards.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The version published on our website shall apply.

13. Controller and Contact

Star Tender AG Switzerland
Brand: OU%O [ouːzɘro]
Querstrasse 5
8212 Neuhausen am Rheinfall
Switzerland

Email: ht@star-tender.com
Phone: +41 79 844 36 47